Support

Need help with Wandly? Write to support@wandly.stream and we'll get back to you.

It helps to include which device you use (iPhone, iPad, Android, Samsung TV or Android TV), the app version, and what happened.

Common questions

Does Wandly include channels or films?

No. Wandly is a player. It plays M3U playlists and Xtream Codes accounts that you add yourself, and doesn't provide, sell or recommend any content.

Which devices does Wandly run on?

iPhone and iPad, Android phones and tablets, Samsung smart TVs (Tizen) and Android TV or Google TV.

Do I need an account?

Not on your phone: Wandly works on its own, without signing up. A Wandly account (Sign in with Apple or Google) is part of Wandly Pro and is what links your TVs and keeps everything in sync.

How do I set up Wandly on my TV?

Install Wandly on the TV, then scan the QR code it shows with Wandly on your phone. Your profile, sources and My List appear on the TV straight away.

What does Wandly Pro cost?

Pro comes as a monthly or yearly subscription, or a one-time lifetime purchase, and new subscribers can try it free for 7 days. The price for your country is shown in the app before you buy.

What happens if Pro ends?

Your phone keeps everything saved on it and goes back to the free version. The Wandly account and the TV apps pause until Pro is active again.

Subscriptions and refunds

Wandly Pro is billed by Apple or Google. To cancel, open your App Store or Google Play subscriptions. Refunds are handled by the store: on iPhone at reportaproblem.apple.com, and on Android in Google Play's order history.

Your account and data

You can delete your Wandly account and everything stored with it at any time in the app under Settings › Wandly account. See the Privacy Policy for what is stored.